YYPCB has long-term, strategic partnerships with our manufacturing facilities, some in place since our inception. Your PCBs are never produced by the lowest bidder out of a large pool of factories. Rather, they are fabricated at a location that is a right-fit for your PCB’s specifications, volume, and lead-time. YYPCB has a targeted approach to make sure that your PCBs are produced at the right factory to ensure maximum quality and consistency.
Right from your initial inquiry, our dedicated Customer Concierge dives deep into understanding your needs to ensure flawless order execution from the get-go. Once we have all technical specifications, expect your quote within 24 hours, often on the same day for swift decision-making.
Our process for quoting is CAM-based. Customer come to rely on YYPCB’s accurate and responsive quoting. Our thorough process includes a DFM check, spacing clearances, all specifications, and critical notes. Customers can expect to be notified of any assumptions while quoting.
YYPCB routinely works with our customers or our customer’s end customers in a consulting capacity to ensure the board specs are a best fit for the end application and within budget. We provide value-engineering insights and maintain clear communication at every stage. With one third of data packs needing clarification, our YYPCB Technical Experts step in to optimize your design for both prototype and volume production, ensuring efficiency and cost-effectiveness.
Other value-added services our customers can expect include:
Over the past 15 years, YYPCB has worked with customers to resolve engineering questions quickly in order to reduce any delays in fabrication. Our quoting and engineering team works methodically to resolve any uncertainties or discrepancies in the customer’s specifications in order to ensure the board is manufactured as expected and without any quality issues.
As an YYPCB customer, you can anticipate proactive communication regarding your quote and order at all times of the ordering and manufacturing process. This extends to shipments as well. Our dedicated Customer Concierge is in constant communication with their customers regarding order statuses, tracking numbers, delays, fulfilling shipping requirements and more. Our goal is to keep our customers informed so that they can make any necessary decisions or notify YYPCB of any adjustments on their end.
Before your order is even built, at the time of quote, YYPCB is already hard at work determining which strategic partner is the best choice for your desired lead time and PCB technology. This is an imperative element in maintaining on-track production time frames and ensuring on-time deliveries. YYPCB has a global team that works to confirm orders are on time each day and throughout the day. YYPCB provides customers with updates frequently and consistently. You’ll never be left wondering when your order will ship.
In the unlikely event there is a potential issue that an order will not ship on-time or has met a delay at a carrier level, you can rest assured that YYPCB will notify you timely and work tirelessly to get your order to you with the least delay possible.
YYPCB ships a lot of product each and every day to the USA and abroad. We have solid and years-long relationships with our forwarding representatives that helps to ensure every box is accounted for and processed in an expedient though cost-effective manner 6 days a week.
Every order, regardless of size, receives the utmost attention to detail throughout the entire process to ensure all customer expectations are met. It all starts with the customers expectations and specifications. Every order is produced within the strict guidelines set forth by our customers. Our ISO 9001:2015 certification means that YYPCB has put in the necessary framework to ensure consistency is achieved and the quality standards are met within our organization.
Each order goes through the same tightly controlled processes with an aim to not only increase efficiencies for the benefit of our customers but with the fundamental goal of consistently delivering quality product built to the customer’s expectations and board specifications.
Each customer has a dedicated Customer Concierge that they will routinely work with. This allows us to build lasting and meaningful relationships where customers are able to work with a familiar and friendly YYPCB team member who they know and where they aren’t just another person in the queue. Our Customer Concierge acts as the customer’s liaison and advocate within YYPCB to ensure that all communication is relayed to the proper internal teams and that responses to the customer are accounted for and timely.
For customers with a tight turn time for a new product launch that requires a complex board, YYPCB provides technical expertise from prototype through production increasing speed to market by 19.8%.
Contact us below to start discussing your project with our Technical Experts today.